About our data collection policy
We collect or obtain data relating to you in a variety of ways, as described below. Such data may include personal data, i.e., information that alone or in combination with other information identifies you as an individual or can be reasonably linked to your identity.
Data provided by you
When you submit questions, request information, or give us feedback via this site, we may ask you for data, like your name, postal address, telephone number, and email address to respond or follow up.
You may also make requests through this site to exercise your individual rights under applicable privacy laws. We will collect and maintain data related to such requests in order to respond to you and for our audit and legal compliance purposes.
We never seek data that may be considered “special” or “sensitive” personal data (e.g., government-issued identification numbers or information related to an individual’s racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background, or trade union membership) from visitors of this site, and we ask explicitly that you do not provide such data.
Please note that any information or materials you post or disclose on this site via message boards, chats, profile pages, blogs, and any other services that may become available in the future (including social media services) are publicly available and will be seen by other visitors to this site. You should consider this when deciding to disclose any personal data or any other information on this site.
Data we collect from your use of this site
We automatically receive certain data about the computer or device you are using when you visit this site, including: your Internet Protocol (IP) address; information about the browser or type of device you are using; data collected through cookies, pixel tags, and other similar technologies.
About our data use policy
We use data about you for the purpose(s) for which it was collected or provided to us (as stated at the point of collection) or as otherwise obvious from the context of collection. We may also use data to:
Administer and manage this site, communicate with you about this site, process your request for information, or otherwise complete a transaction or service you request or authorize;
Customize or personalize your user experience and the content we deliver to you, including to provide you with content that is more relevant to you;
Contact you about our products and services, provide you with promotional materials or offers for products/services from Lingua Franca, or send you other communications about Lingua Franca’s business and events (including communications based on your interests, personal and business characteristics, and location) (collectively, “marketing communications”). We may provide these communications and offers via email, postal mail, online, social media platforms, text messages, and other means;
Carry out our internal business purposes, such as corporate transactions, audits, and data analysis; conduct research and analytics about your use of this site and interaction with us; develop new products; improve this site and our existing products and services; identify usage trends; assess the performance of our advertisements; optimize our advertising campaigns; and determine the effectiveness of our communications;
Protect the rights, safety, property, or operations of one or more Lingua Franca affiliates, you, or others;
Comply with applicable law and/or respond to requests and communications from law enforcement authorities or other government officials.
Note that you may unsubscribe from a Lingua Franca’s mailing list at any time by clicking on the ‘unsubscribe’ link in any of our marketing communications to you. After you unsubscribe, we will not send you further marketing communications, but we may continue to contact you to the extent necessary for the purposes of any services you have requested.
We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use.
About our data processing policy
Consent: We may rely on the consent that you provide us at the point of data collection or disclosure to us to process such data for the purposes outlined herein.
Legitimate interests: We may rely on our legitimate interests to process your personal data, provided that our interests are not overridden by your interests, fundamental rights, or freedoms. In particular, we may process your personal data in reliance on a legitimate interest in the effective and lawful operation of this site and our businesses, as well as the effective delivery of information and services to you. We may have other legitimate interests and, if so, we will make clear what those interests are at the relevant point in time.
We may process your personal data if necessary for us to comply with a legal obligation arising under an applicable law to which we are subject.
The disclosures described in this section may result in the transfer of your data to countries or regions with data protection laws that differ from those in your country of residence. By providing us with your data and using this site, you are acknowledging that your data may be transferred to countries outside of your country of residence.
In cases where your data is transferred outside of your country of residence, we take steps to ensure that appropriate safeguards are in place to protect such data. If you are based in the EU/EEA, such safeguards may include a data transfer agreement with the data recipient based on standard contractual clauses or such other mechanism as is approved by the European Commission for transfers of personal data to third countries.
Cookies and comparable Internet technologies
Google Analytics: We use Google Analytics, a web analytics tool that may set cookies in your browser, in order to help us understand how visitors engage with this site. To learn more about Google Analytics’ data practices, please visit https://support.google.com/analytics/answer/6004245?hl=en. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
Other third party cookies and technologies.
To our knowledge, our website does not allow third party cookies to produce advertising on our website or any other website you may visit. Should this be the case and come to your attention, please inform us so we will contact the provider to send them a cease and desist letter.
About third-party websites
Data security and data breaches
We use reasonable organizational, technical, and administrative measures to protect data under our control. Our website is hosted by a renown SaaS provider who is constantly updating the security measures. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you feel that the security of any data that we hold about you has been compromised, please immediately notify us of the problem.
How to exercise your rights
You have choices about how your personal data is handled, and we are committed to providing you with reasonable access to your personal data and the ability to review and limit the use of such data in accordance with applicable law.
If you no longer want to receive electronic newsletters you signed up to receive or other marketing communications from Lingua Franca, you can click on the ‘unsubscribe’ link at the bottom of such communications.
Depending on your country (or U.S. state) of residence, you may also have the right to:
request confirmation that we are processing your personal data;
request a copy of the personal data we hold about you;
request that we update the personal data we hold about you or correct such data that is inaccurate or incomplete;
restrict the way in which we use your personal data (e.g., if we have no legal right to keep using it) or limit our use of your personal data (e.g., if your personal data is inaccurate or unlawfully held);
object to our processing of your personal data;
withdraw the consent that you have given us to process your personal data (where we process your personal data on the basis of your consent);
request that we delete the personal data we hold about you; and
lodge a complaint with the data protection or privacy authority in your country of residence regarding our processing of your personal data.
If you are interested in exercising one or more of the rights described above, you can contact us at email@example.com . Please note that we may require proof of your identity before we can give effect to these rights.
We will not discriminate against you if you decide to exercise your rights under applicable law.
Because we want to avoid taking action regarding your personal data at the direction of someone other than you, only you or an “Authorized Agent” permitted to act on your behalf may submit a request. An “Authorized Agent” means a natural person or a business entity you have authorized to act on your behalf by providing your written permission. Please note, we may deny a request from an Authorized Agent if they do not submit proof that they have been authorized by you to act on your behalf.
Your request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an Authorized Agent; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data we maintain relates to you. To verify your identity, we will seek to match any personal data you provide when you (or an Authorized Agent) submit your request to any personal data we already maintain. If we are unable to verify your identity based on the data we maintain, we will let you know.
Specific information for EU/EEA residents
If you have any questions or concerns about our collection or use of your personal data, you can contact our EU Data Protection Officer at firstname.lastname@example.org
If you are unsatisfied with the way in which we have handled your personal data or any privacy query or request that you have raised to us, you have a right to complain to the appropriate National Data Protection Authority (“DPA”). To find the contact details of the DPA in your country of residence, please visit https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
About our data retention policy